Invite the right person.
Request a check for the tenant and share the check link. Someone without the app can use the identity provider’s browser journey.
← All featuresThe person behind
PEOPLE / A CLEARER START
The person behind
the name.
Request a tenant identity check and follow its progress alongside the rental details. Keep the result and anything that needs a closer look in one place.
Coming to iOS & Android · Free for invited tenants
housetoldILLUSTRATIVE EXAMPLE
TENANT IDENTITY CHECK
A link for Alex.
Prepare an identity-check invitation for the person joining your rental plan.
- Person
- Alex Morgan
- Next step
- Share the check link
WITH THE IDENTITY PROVIDER
Their document. Their check.
Alex follows the provider’s document and face-check journey.
- Access
- App or browser link
- Identity photos
- Kept out of your view
EXAMPLE RESULT
Ready for your review.
Review the reported name and outcome, including anything that needs a closer look.
- Reported name
- Alex Morgan
- Rental plan
- Details still to review
The useful details, kept together.
A FAMILIAR QUESTION
“How do I check who I’m dealing with?”
Your tenant follows a provider’s document and face-check journey. You can see its reported name, date, result and review-needed status without receiving the raw identity photos.
Let them complete their check.
The person provides their identity document and completes the face check with the provider. Follow the recorded progress in Housetold.
Review what comes back.
See the result and reported name. Flag a different name, review anything raised, or manage an expired or withdrawn request.
THE DETAILS CONNECTMore useful.
More useful.
Together.
The identity result is one part of getting to know a tenant. Keep their confirmed details beside the rental stages, the agreement version and the paperwork still to prepare.
A CLOSER LOOKThere’s more
There’s more
included.
Open a subject to see the useful details.
Identity checks10 useful details
- Owners can verify their own identity.
- Request a tenant identity check.
- Provider document and face-check journey.
- Open checks from the app.
- Share a browser check link with a non-app tenant.
- See progress, results and review-needed states.
- See the reported name and check date.
- Flag a different reported name.
- Withdraw requests and handle expired requests.
- Keep raw identity photos out of the landlord's view.
Identity checking is separate from credit checks, full referencing and automatic confirmation of a legal right to rent. Check availability when Housetold launches.
A FEW USEFUL ANSWERSBefore you
Before you
get started.
Can someone do the identity check without the app?
Yes. You can share the identity provider’s browser check link. That link does not provide a general tenant portal or access to the home.
Will I receive a copy of their passport or selfie?
Raw identity photos are kept out of the landlord’s view. Housetold shows the reported name, check date and result information.
Can owners verify their own identity too?
Yes. Owners can also verify their own identity. Check availability when Housetold launches.
ONE HOME. ONE USEFUL THING.Make room for
Make room for
a little less admin.
Explore a sample home, then join the list for launch news.