Start with the useful detail.
Owners and tenants can report a problem with a room or item, photos, urgency and access notes. Relevant saved emergency information is nearby.
← HousetoldFrom the first photo
Rental property maintenance tracking
From the first photo
to the last loose end.
The report, replies, person to call, agreed visit and work done. Keep the whole repair together so everyone can follow the next step.
On iPhone now · Android coming soon · Free for invited tenants
housetoldILLUSTRATIVE EXAMPLE
ALEX / KITCHEN REPAIR
“There’s a drip under the sink.”
A photo and precise location make the next conversation easier.
- Location
- Kitchen · Under the sink
- Photos
- Attached to the report
- Access notes
- Kept beside the repair
REPAIR / THE NEXT STEP
A time that works for both.
Link your saved plumber, arrange the visit and keep the tenant’s response.
- Contact
- Sam · Saved plumber
- Proposed visit
- Thursday · 9–11 am
- Tenant response
- Accepted in this example
WORK RECORDED
Sorted today. Remembered later.
Keep the work note, the cost and the conversation with the repair.
- Work note
- New seal fitted
- Receipt
- Saved with the expense
- If it returns
- Reopen the repair
The useful details, kept together.
A FAMILIAR QUESTION
“What’s happening with that leak?”
Open the repair to see the photo, its location, the conversation and the recorded progress. There is somewhere to return to when the same problem comes back.
Agree the next step.
Acknowledge the repair, link a saved contractor and arrange a visit. The tenant can accept, decline or suggest another time.
Keep what happened.
Record the work, outcome and costs. Reopen a problem that is not resolved and keep the dated repair and visit history.
THE DETAILS CONNECTMore useful.
More useful.
Together.
The receipt becomes useful for your expenses. The contractor stays beside the equipment. The repair remains part of the property’s history for the next visit or tenancy.
A CLOSER LOOKThere’s more
There’s more
included.
Open a subject to see the useful details.
Repairs and maintenance13 useful details
- Owners and tenants report problems.
- Choose the room or equipment.
- Add photos, urgency and access notes.
- Show relevant saved emergency information.
- Acknowledge and assign repairs.
- Link a saved contractor.
- Arrange a repair visit.
- Track scheduled, in-progress and resolved work.
- Record the work done.
- Reopen an unresolved problem.
- Keep dated repair history.
- See elapsed time between recorded stages.
- Keep updates beside the repair conversation.
Contacts and visits12 useful details
- Save tradespeople and emergency contacts.
- Phone, email, website, address and notes.
- Search saved contacts.
- Choose contacts tenants can see.
- Import a contact from the phone address book.
- Find local help through maps/search.
- Save a found contact back to the home.
- Record a visit's purpose, person and time.
- Include access details and notice records.
- Tenant accepts, declines or suggests another time.
- Record attendance, no access or a further attempt.
- Retain visit history and follow-up notes.
Visit outcomes are recorded by people. Contractor booking, contractor accounts and independently verified attendance are not implemented.
A FEW USEFUL ANSWERSBefore you
Before you
get started.
Can a message become a repair?
Yes. Turn a message into a repair draft, review it and save it with a link back to the original message.
What if the tenant cannot make the appointment?
They can decline or propose another time. Record access details, notice records, attendance or a further attempt.
Can I keep my existing tradespeople?
Yes. Save their contact details and notes, import a phone contact, and choose which contacts your tenants can see.
ONE HOME. ONE USEFUL THING.Make room for
Make room for
a little less admin.
On iPhone now. Look around the sample home first, then add your own. Tenants use it free.