A new tenant.
A clear next step.

• Invite tenants and managers to a home.
• See active people and invitations.
• Revoke invitations or review access.
• Save tenancy dates, rent and deposit details.
• Record deposit scheme and reference.
• Tenants provide their own contact details.
• Save preferred contact methods.
• Keep private owner information separate.

• A rental plan with clear stages.
• Different wording and next steps for owner and tenant.
• First contact and viewing checkpoint.
• Tenant details and checks checkpoint.
• Review rent, bills and proposed dates.
• Agreement checkpoint.
• Money, deposit and paperwork checkpoint.
• Home readiness and safety checkpoint.
• Move-in condition report checkpoint.
• Keys and meter readings checkpoint.
• Settling-in follow-up checkpoint.
• See who is waiting for whom.
• Mark recorded, needs review or not needed.
• Shared updates, private owner notes and linked evidence.
• Separate invitations for rental participants.
• Joint tenants, occupants and guarantor details.
• Participants confirm their details.
• Dated history, withdrawal and archiving.

A checkpoint records progress; it does not carry out every external action. Joining a rental plan does not automatically give someone access to the whole property.

• Save a complete agreement text as a template.
• Label templates by rental type and location.
• Prefill saved property and participant details.
• Prefill rent, deposit and dates.
• Identify missing information.
• Preview the complete agreement.
• Keep fixed, numbered versions.
• Request corrections before signing.
• Export an agreement PDF.
• Share the agreement through existing routes.
• Save a returned signed copy.
• Record dates, signatories and missing signatures.
• Keep the exact copy attached to its version.

These are supplied templates, reviewed drafts and records of returned copies. The app does not yet provide electronic signing or a universally approved legal contract library.

• Direct property conversations.
• Conversations attached to repairs.
• Shared inbox with latest-message previews.
• Unread indicators and read state.
• Photo attachments.
• Saved-document attachments.
• Earlier messages and conversation history.
• Saved message drafts and retry handling.
• Turn a message into a reviewed repair draft.
• Link the repair back to its message.
• Tenant confirmation that a document reached them.
• Keep the exact document-sharing record.
• Export a conversation PDF.
• Message reporting and blocking controls.
• Message notification preferences.

Existing internal conversations require the appropriate home access. Applicants who have only joined a rental plan currently use external contact routes until separately given home access.

• Prepare an email, text or WhatsApp message.
• Review recipients and wording before sharing.
• Share documents through supported phone apps.
• Share invitations, check links and rental paperwork.
• Record that you sent something externally.
• Keep wording, date and the selected file version.
• Handle cancellation or unavailable sharing apps.

Sharing support depends on the chosen phone app and file type. Housetold cannot see whether an external message was delivered or read.